 CITIZEN CHARTER
Delhi Police presents its Charter for the citizens of Delhi . It would be of immense help to us if we are informed on the non-compliance of any term of the charter.
HISTORY OF DELHI POLICE
Delhi Police which has been in existence since Mughal period, was reconstituted under the Police Act,1861 by the Britishers. The first major re-organisation of this force took place in 1946. On 16th Feb 1948 , Delhi Police was placed under the charge of an IGP exclusively responsible for maintenance of law and order in the city. In 1978 Delhi Police Act was passed and the Commissionerate system was introduced wef 1.7.1978. Since then, the Commissioner of Police, Delhi is the Head of Delhi Police.
STRUCTURE OF THE DEPARTMENT
Police Headquarters and Office of the Commissioner of Police, Delhi is located at Indraprastha Estate, Delhi. There are three Special Commissioners of Police, 17 Joint Commissioners of Police, 7 Addl. Commissioners of Police, 74 Deputy Commissioners of Police and 272 ACsP and number of other police officers/men.
HOW TO REACH DELHI POLICE
Any person desirous of having an access to any branch/any person of the branch can do so as mentioned below:-
1. Physical access
2. Correspondence
3. Telephone
4. E-Mail
HOW TO REACH POLICE THROUGH CORRESPONDENCE
Any person can have access even to the senior-most level by addressing him/her in writing directly. Copy of such a letter/complaint can be put in the complaint/suggestion boxes placed at every police station and offices of ACsP sub division and other senior officers. Besides, it can also be given by hand against a receipt. A Post Box No.171 at GPO, New Delhi has also been earmarked for the same purpose.
THROUGH TELEPHONE
Any person who cannot visit the police station in person and who is not in a position to write can have access to police on telephone. You can contact Police Control Room on Phone No. 100, whenever you need assistance. All the required information about the name, designation, phone No. of the concerned police officers will also be made available.
WEBSITE AND E- MAIL
You are welcome to contact us either on e-mail delpol@del2.vsnl.net.in or through the following websites
1. www.delhipolice.nic.in
2. www.delhitrafficpolice.nic.in
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